Contact us
Need help with a video, credits or your BopFrame account? Tell us what happened.
Send your question to support@bopframe.example. Include the page you were using and what happened.
Help with a video or a payment
Include your task or order ID, when it happened and the message shown on screen. A screenshot helps. Don’t send passwords or full card details.
Refunds
Technical failures receive an automatic credit return. For an obvious quality issue, report the video within 7 days of completion. Include the task ID if you email us for help.
Privacy and data requests
To ask what data we hold, or to have your photos, videos or account deleted, email us from the address on your account. Our Privacy Policy has the details.